Terms of Use
Last Updated: July 6, 2026
These Terms of Use (“Terms”) govern your use of the website, communication channels, scheduling tools, inspection services, and related services provided by Right Way Home Inspection (“Company,” “we,” “our,” or “us”).
By accessing our website, requesting information, scheduling an inspection, communicating with us, or using our services, you agree to these Terms.
1. Services
Right Way Home Inspection provides home inspection and related inspection services for residential properties.
Services may include, but are not limited to:
- General home inspections
- Pre-purchase inspections
- Pre-listing inspections
- Property condition observations
- Inspection reports
- Customer support and scheduling assistance
- Other related services offered by the Company
The exact scope of any inspection will be determined by the inspection agreement, service description, applicable standards of practice, and any written terms provided at the time of booking.
2. Website Use
You agree to use our website only for lawful purposes. You may not:
- Use the website in a way that violates any law or regulation
- Attempt to interfere with website security or functionality
- Submit false, misleading, or fraudulent information
- Copy, reproduce, or exploit website content without permission
- Use automated tools to scrape or collect information from the website
We may restrict or terminate access to the website if we believe these Terms have been violated.
3. Scheduling and Appointments
Inspection appointments are subject to availability. Scheduling requests are not confirmed until accepted by Right Way Home Inspection.
You agree to provide accurate contact information, property information, access details, and any other information needed to complete the inspection.
You are responsible for ensuring that the property is accessible at the scheduled time, including access to utilities, attic spaces, crawl spaces, basements, garages, electrical panels, mechanical systems, and other areas included within the inspection scope.
If the inspector cannot access required areas or systems, the inspection may be limited, rescheduled, or subject to additional fees.
4. Inspection Scope and Limitations
A home inspection is a visual, non-invasive evaluation of readily accessible systems and components at the time of inspection.
Unless expressly agreed in writing, the inspection does not include:
- Destructive testing
- Code compliance certification
- Engineering analysis
- Environmental testing
- Mold testing
- Pest inspection
- Lead, asbestos, radon, or water quality testing
- Appraisal or valuation
- Warranty or guarantee of future condition
- Prediction of future defects or failures
- Inspection of inaccessible, concealed, or unsafe areas
The inspection report reflects the observed condition of the property at the time of inspection only. Conditions may change after the inspection.
5. No Guarantee or Warranty
Right Way Home Inspection does not guarantee that every defect, issue, or condition will be discovered. The inspection is limited by visibility, accessibility, weather, occupancy, utilities, property condition, and other practical limitations.
The inspection and report are not a warranty, insurance policy, guarantee, or certification that the property is free from defects.
You should consult qualified specialists when further evaluation is recommended or when concerns exist regarding specific systems, structures, safety issues, environmental conditions, or repairs.
6. Client Responsibilities
You are responsible for:
- Providing accurate information
- Reviewing the inspection agreement before the inspection
- Ensuring property access
- Confirming utilities are active when required
- Reading the full inspection report
- Asking questions about unclear findings
- Obtaining further evaluation by qualified professionals when recommended
- Making independent decisions regarding purchase, sale, repair, negotiation, or ownership of the property
You should not rely on verbal comments alone. The written inspection report is the official inspection deliverable.
7. Fees and Payment
Inspection fees are due as stated at the time of booking or according to the inspection agreement.
We may require payment before the inspection report is released. Accepted payment methods may include credit card, debit card, electronic payment, cash, check, or other approved methods.
Failure to pay may result in delayed report delivery, cancellation of services, collection activity, or additional fees where permitted by law.
8. Cancellations and Rescheduling
Cancellation and rescheduling policies may vary depending on the appointment type, timing, property location, and inspector availability.
We reserve the right to charge cancellation, rescheduling, travel, or access-related fees if an appointment is canceled late, the inspector is unable to access the property, or the inspection cannot be completed due to circumstances outside our control.
Specific cancellation terms may be provided at the time of booking or in the inspection agreement.
9. Inspection Reports
Inspection reports are prepared for the client who ordered and paid for the inspection, unless otherwise agreed in writing.
Reports may not be transferred, sold, altered, or relied upon by third parties without written permission from Right Way Home Inspection.
Unauthorized reliance on an inspection report by third parties is prohibited. Any third party who receives or reviews a report does so at their own risk unless a separate written agreement is executed with Right Way Home Inspection.
10. Communications
By contacting us, submitting a form, scheduling an inspection, or providing your contact information, you authorize Right Way Home Inspection to communicate with you by phone, email, text message, voicemail, or other reasonable communication methods.
Communications may include appointment updates, scheduling confirmations, reminders, inspection-related information, customer service messages, and follow-ups.
You may opt out of text messages at any time by replying STOP. Message and data rates may apply. Message frequency may vary.
11. SMS/Text Messaging Terms
By providing your mobile phone number and opting in to receive text messages, you consent to receive SMS messages from Right Way Home Inspection related to our services.
Text messages may include:
- Appointment confirmations
- Scheduling updates
- Inspection reminders
- Follow-up messages
- Customer support responses
- Service-related communications
Consent to receive text messages is not a condition of purchasing services.
You may opt out at any time by replying STOP. For help, reply HELP or contact us at 518-332-7499 or info@rightwayhomeinspectors.com
Mobile opt-in data and text messaging consent will not be shared with third parties or affiliates for marketing or promotional purposes.
12. Intellectual Property
All website content, branding, text, graphics, logos, images, layouts, and other materials are owned by or licensed to Right Way Home Inspection unless otherwise stated.
You may not copy, modify, distribute, reproduce, or use our content for commercial purposes without prior written permission.
13. Third-Party Services and Links
Our website or communications may include links to third-party websites, tools, payment processors, scheduling systems, or other platforms.
We are not responsible for the content, security, policies, or practices of third-party services. Your use of third-party services is governed by their own terms and policies.
14. Limitation of Liability
To the fullest extent permitted by law, Right Way Home Inspection is not liable for indirect, incidental, consequential, special, punitive, or exemplary damages arising from your use of our website, communications, inspection services, or inspection report.
Our liability, if any, may be limited by the inspection agreement, applicable law, and the amount paid for the inspection service.
Some states may not allow certain limitations of liability, so some limitations may not apply to you.
15. Indemnification
You agree to indemnify and hold harmless Right Way Home Inspection, its owners, employees, contractors, inspectors, agents, and affiliates from claims, damages, losses, liabilities, costs, and expenses arising from:
- Your misuse of the website
- Your violation of these Terms
- Your submission of inaccurate information
- Unauthorized use or distribution of an inspection report
- Claims made by third parties who were not authorized clients of the inspection
16. No Professional Advice Through Website
Information on our website is provided for general informational purposes only.
Website content should not be treated as engineering, legal, financial, environmental, construction, or real estate advice.
You should consult appropriate licensed professionals for advice specific to your property, transaction, repairs, legal obligations, or financial decisions.
17. Changes to Services or Terms
We may update our website, services, pricing, policies, and these Terms at any time.
Updated Terms will be posted on this page with a revised "Last Updated" date.
Continued use of our website or services after changes are posted means you accept the updated Terms.
18. Governing Law
These Terms are governed by the laws of the State of New York, without regard to conflict of law principles.
Any disputes shall be handled in the appropriate courts or forums located in Albany County, New York, unless otherwise required by law or agreed in writing.
19. Contact Us
If you have questions about these Terms, contact us at:
Right Way Home Inspection
3035 Route 50, #1031
Saratoga Springs, NY 12866
Phone: 518-332-7499
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